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What Lodging Leaders Can Learn From Southwest Airlines $800M+ Mistake

How does the $800M+ Mistake from Southwest Airlines impact the rest of the industry and what can we learn from it?

Sources mentioned in this episode:

  • Gimlet / Journal Pod Episode (link)
  • ABC News Article – Link
  • Skift Article: (link)
  • Washington Post (link)

Industry News:

  • Tough Startup Stats – 2021 to 2022 (link)
  • Delta free wifi – (link)

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