The Importance of Human Capital with Josh Rubinstein

It’s no secret that the hospitality industry is going through a major staffing crisis.

In today’s episode I’m joined by Josh Rubinstein, Founder and Managing Director of JPR Human Capital, a recruiting firm working to fill open hospitality jobs with the right people. James began his hospitality career in boutique hotel and stand-alone restaurant operations and managed various Michelin-starred and James Beard award-winning restaurants, giving him a unique perspective on executive search. He pivoted his career and became a recruiter, working at Korn Ferry as a Managing Consultant, Executive Search for Travel, Hospitality & Leisure. In 2021 Josh joined the Passionality Group and in 2022, was appointed Partner, Head of Strategic Growth Partnerships. Simultaneously, Josh founded JPR Human Capital, an innately different search firm focusing on the relationship first.

During this episode, Josh and I have an incredible conversation about how he is working to recruit and retain top talent for the travel and hospitality industry. He shares how important relationship building has been throughout his career and building his company, what he looks at when placing a candidate, how important finding the right talent is in hospitality, how travel is being redefined, and more.

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