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The Essentials of Operating an STR Business at Scale with Sabrina Guler

Operating a short-term rental business at scale is no easy task and setting up (let alone managing) properties in different markets can be daunting. It’s thus essential to have the right systems and processes in place to help you streamline your operations and increase productivity and efficiency as you grow.

It is also important to have the right team of people with the right skills, experience, and motivation to ensure that all tasks are completed efficiently and effectively. With a reliable team, you can ensure that your guests have a fabulous experience while staying at your rental properties.

Additionally, creating separate departments for different functions, such as maintenance, marketing, and customer service, makes it easier to ensure that all tasks are completed on time and that all customer needs are met.

In this episode, Sabrina Guler talks about the systems & processes that have been most helpful in the operation of the 70+ properties she and her team manage – as well as how they design & furnish them. Moreover, Sabrina shares the crucial questions when vetting prospective team members.

Sabrina Guler, by the way, is a former Apple employee and a Co-Founder at Techvestor. Let’s tap into some of her wisdom!

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 Timestamps for the key highlights in the episode

[03:32] Introducing today’s guest; Sabrina Guler

[04:53] How Sabrina got in short-term rentals

[06:54] The journey that led Sabrina to start Techvestor

[12:36] How Sabrina designs and furnishes properties at scale 

[15:52] The crucial questions she asks when vetting prospective team members

[20:22] How they manage the process of buying furniture for all the properties in

 different markets 

[22:37] Sabrina favorite item she loves to put in all her properties?

[23:33] The systems and processes that have been most helpful in the operation of

 multiple properties at the same time

[27:27] The most bizarre story from her experience  

[33:03] The lightning round:

[36:51] How to connect with Sabrina Guler

Notable Quotes

●     “The success of every woman should be the inspiration to another. We should raise each other up. Make sure you’re very courageous: be strong, be extremely kind, and above all, be humble.”~ Serena Williams [03:00]

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