Josh Johnston – CEO & Co-Founder at TrayAway

In this episode, Steve is joined by Josh Johnston. After working in the hotel industry for years and working his way up to Director of Restaurants at the Four Seasons and Operations Training Manager at Hilton Hotels, Josh recognized a common painpoint among hotels. The room service trays that guests put in the hallway for pickup were left for far too long. Today, Josh is the CEO and Co-Founder of TrayAway, a company that enhances the hotel guest experience by ensuring that the hallways are never cluttered with dirty room service trays.Throughout this conversation, Josh talks about successes and failures working in business at a young age, how he entered the hospitality industry working in Jackson Hole, making his career intentions known throughout various roles, his experience as the Director of Restaurants at the Four Seasons, the inspiration for creating TrayAway, and what’s to come for the future of the company.

This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory.

The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, events, day passes, and much more.

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