- One of the scariest parts of putting a live as a short-term rental is the fear of what strangers might do to your home. Property owners need to have confidence that every effort will be made to minimize the risks and that when issues inevitably arise there is a plan and process in place to[...]
- Too many people are purchasing properties with dreams of passive income rolling in, but they aren’t making data driven decisions and don’t know how to effectively evaluate markets and properties for their short-term rental potential. This week, Kenny Bedwell, Founder and CEO of STR Insights shares his insights and expertise to help you learn how[...]
- This week’s show is the State of the Stay in 2024. After a travel-filled spring with short-term rental stays, Christianne weighs in on direct booking tips, guest experience experiences, and pricing strategies for your listings to fill your calendars. Youtube link to this episode Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump[...]
- Do you leave a bottle of wine for your guests? Do you have bunk beds or a hot tub at your property? Do you have bicycles, or paddle boards for your guests to enjoy? These are just a few examples of instances where property owners need to know about the protection offered by STR-specific insurance[...]
- Whether you’ve just bought a new property and are getting insurance coverage for the first time, or you’re getting quotes in connection with your annual policy renewal, it’s important that you know how to compare policies and understand insurance quotes. This week Nick Massey from Proper Insurance joins us to demystify the things you need[...]
- Cost segregations are a powerful tool for real estate investors to create tax advantages. However there are a lot of misconceptions about whether or not it makes sense to get a cost segregation study, and it can be difficult for investors to know how to vet potential cost segregation providers to ensure their study will[...]
- New hosts are often overwhelmed by setting up their first property and are surprised by how much work goes into a successful property launch. Kim Firtzpatrick, of Launched Host joins us week to share some of the tips and strategies that help her teams be able to successfully setup properties in as little as seven[...]
- Have you ever considered transitioning the skills you’ve learned as a host into co-hosting or property management? In this week’s episode, Christianne takes you into how that process is unfolding for her Mentioned in this episode: VR Platform by Ximplifi REI Hub STR HUB Facebook Community Youtube link to this episode: [Insert link to the[...]
- For many short-term rental professionals, sustainability is not a top priority. This week Christianne welcomes Vanessa de Souza Lage, Co-Founder and CEO of Sustonica to the show to educate us on the current state of sustainability in our industry; why sustainability matters from a business perspective regardless of your feelings about climate change; and to[...]
- As hospitality payment technology continues to modernize and advance, there’s a variety of ways short-term rental operators can take advantage of previously missed opportunities and revenue. This week James Lemon, Global Head of Travel and Leisure for Stripe, shares some insights based on his years as a property manager and also the latest research. Tune[...]
- Property management software is operation-critical for property managers and hosts; it is one of the most important pieces of our tech stack. This week we welcome Marcus Rädar, the Co-Founder and CEO of Hostaway, to hear his insights on what’s been happening in this sector of our industry, where he sees things going in 2024,[...]
- One way to stand out in the increasingly crowded STR and hospitality industry is by providing an exceptional experience for our guests, but with so many other demands on our resources that can be difficult. On this week’s episode with Connor Paton, Co-Founder and CEO of noshable, we unpack this issue and offer solutions for[...]
- Have you noticed the “look” of successful short-term rentals beginning to look so similar it’s getting boring? This week we’re welcoming Sage Nathan, Partnership’s Manager at Minoan, to share her thoughts on how we can create spaces that have a more unique vibe and also offer guests the opportunity to bring aspects they love about[...]
- Picture this - you’ve got a stunning property, an impeccable listing, and a fantastic location, but are you setting the right price? On this week’s episode of the Short-term Rental Solution show we discuss revenue management best practices with our expert guest, Anurag Verma, co-founder of Price Labs. Whether you’re an experienced property manager fine-tuning[...]
- Are you an owner who’s wondered if you could manage your own properties, or do you self-manage your portfolio and wonder if you could help manage for others? This week’s guest, Stacey St. John, has walked that road and very candidly shares what her journey looked like and some of the mistakes and lessons she[...]
- Should you build your next short-term rental property from scratch or buy an existing home? This week Shane O’Donley of Savvy Realty shares what he’s learned while working with clients and tackling his own builds. Shane shares specific pros and cons that are worth considering as you strategize the next step for your short-term rental portfolio. [...]
- Smart and strategic distribution of your listings can bring additional revenue to your short-term rental business. This week, Alex Alioto, co-founder and Growth Head at Whimstay, shares how you can use different distribution channels to reach different segments of travelers and turn unsold nights into cash. This knowledge could be your ticket to more money,[...]
- Mastering The Art of Guest Communication Creating a comprehensive, high-touch guest communication strategy not only improves your guests’ experience, but can also improve your bottom line through better guest reviews, more repeat guests, and fewer guest questions. This week we talk with the Queen of Guest Experience, Tyann Marcink Hammond of Touchstay. Tyann is the[...]
- In today’s competitive short-term rental market, expanding your reach and maximizing occupancy rates are essential for success. This week we learn the secrets to driving traffic to your direct booking website with expert Jenn Boyles, CEO of Direct Booking Success. Discover the key role mindset and consistency play in achieving marketing mastery, and gain actionable[...]
- Jesse Ehret, CPA and CEO of Ximplifi, joins us on the show today to answer some of the most frequently asked accounting questions from short-term rental professionals, as well as share some best practices to ensure your books stay in tip-top shape. Mentioned in this episode: Avalara - MyLodgeTax End of 2023 Special: One month[...]
- Data Driven Real Estate Investing and Short-Term Rental Operations Now more than ever, real estate investors looking to buy must understand what’s happening in their target markets. This week we talk with Jamie Lane, from AirDNA and he explains how using market data can help us make informed purchases and increase revenue. Be sure to[...]
- There’s so many aspects of property management that demand the attention of your team, but trash management doesn’t have to be one of them. This week’s guest, waste management expert and Can Monkey co-founder Alexander Shapiro, reveals ingenious solutions to the waste management challenge and shares the secret to hassle-free waste disposal in your short-term[...]
- On this week's show Simon Seroussi, co-founder of Sosuite, a property management company with over 200+ properties under management, shares some of the secrets for how they were able to successfully scale during the pandemic using integrated systems, tech brilliance, and resilience. Bonus Youtube Content: Simon gives a quick tour of the SuiteOp platform and[...]
- Curious about remote property management and remote real estate investing? This week’s guest, Stephanie Figueros, has taken on BOTH and shares her valuable insights on how to achieve success and simplify the process. Tune in for practical tips and expert guidance! Youtube link to this episode Connect with Stephanie Figueros https://linktr.ee/stephaniefigueros https://www.instagram.com/stephaniefigueros/ https://www.youtube.com/@stephaniefigueros https://www.facebook.com/stephanie.figueros.9/ https://www.linkedin.com/in/stephanie-f-4892481a1/[...]
- Are you looking to get a better handle on the bookkeeping for your short-term rental business? In this week’s episode with Adam Hamilton of REIHub, he shares numerous ways to improve your bookkeeping workflow and avoid some common bookkeeping mistakes. Bonus YouTube Video Content: Adam gives a quick tour of the REIHub platform and its[...]
- Learn actionable marketing strategies for short-term rentals and Airbnb to boost bookings without breaking the bank from this week’s guest Bill Faeth from Build STR Wealth. Bill shares how to leverage your marketing strategy with buy-and-sell Facebook Groups and effective email marketing. Tune in and be part of this dynamic conversation! Watch This Episode on[...]
- Don’t let your personal bandwidth hold you back from scaling your business and finding the success you’re looking for. This week Ari Eryorulmaz, founder and CEO of global hospitality staffing solution Extenteam, shares his insights on scaling your short-term rental business by utilizing remote staff. He discusses the types of positions that make sense to[...]
- Feeling overwhelmed with the challenges of designing and setting up your Airbnb property? This week Justin Miller, CEO of Showplace, and Rachel Vigil share actionable tips to help you get your property guest ready in a fraction of the time and with less hassle. Say goodbye to stress and hello to Airbnb success! Special Offer:[...]
- Studying the mistakes—yes, even the cringe-worthy ones—that seasoned STR professionals have made, can offers actionable insights on how you can sidestep these pitfalls on your own path to success. Brooke Pfautz, the founder and CEO of Vintory, shares some of the lessons he learned as a result of asking top leaders in the short-term rental[...]
- One bad guest can wreak havoc on your property and ratings. What if you could deter them from booking and filter out bad guests with professional guest vetting and screening? On this week’s show, we dig deep into just such a solution by speaking with Superhog Co-Founder Leo Walton. Shift from bracing for impact to[...]
- Intimidated by the thought of self-managing your properties? What if you could automate numerous essential property management tasks? Brian Seelos of Hospitable explains how Hospitable can help owners interested in self-managing their properties, enhance guests’ experience, and help you get more direct bookings. BONUS YOUTUBE CONTENT: Brian gives viewers a tour of the Hospitable platform[...]
- Are you overwhelmed with trying to find the perfect items for your rental property and stay within your budget? This week we sit down with Jeff Allulian,CEO of HostGPO and dig into how to save time and money when furnishing and stocking your Airbnbs and short-term rentals. Trust us, this is an episode you won't[...]
- This week Lennart Kok, from Nextpax, educates us on how hosts and property managers can get more bookings and a competitive edge by expanding their listings’ distribution across multiple platforms. He also discusses how channel managers can help boost operational efficiency for short-term rental professionals. Bonus Youtube Content: Lennart gives viewers a behind the scenes[...]
- This week Lennart Kok, from Nextpax, educates us on how hosts and property managers can get more bookings and a competitive edge by expanding their listings’ distribution across multiple platforms. He also discusses how channel managers can help boost operational efficiency for short-term rental professionals. Bonus Youtube Content: Lennart gives viewers a behind the scenes[...]
- This week Christianne is speaking with Madison Rifkin, the founder of Mount and they discuss how Airbnb hosts and property managers can enhance their guests’ stay by offering hyperlocal experiences. Madison also educates listeners about the key features of Mount and how it can help streamline and automate this process for users. Bonus Youtube Content:[...]
- Bobby Varghese, founder of Jervis Systems shared his journey into the short-term rental industry and what led to the development of Jervis Systems. He educates listeners about Jervis Systems’ features and the solutions it provides to short-term rental professionals. Bobby also discusses smart lock tips based on his experience with a broad range of locks[...]
- In this episode of the Short-Term Rental Solutions Show, Luca Zambello, the CEO of Jurny, a property management software, discusses how Jurny aims to address the challenges hosts and property managers face. The conversation also highlights the significance of AI in property management software, and stresses the value of vertically integrated systems for streamlining operations.[...]
- This episode of Short-Term Rental Solutions features Oliver Hejny from Wheelhouse, who discusses revenue management and pricing. He educates listeners on aspects of Wheelhouse that allow property managers to make data-driven pricing decisions and maximize revenue. Oliver offers tips on revenue management for users ready to go beyond flat rate pricing. Bonus Video Content: Oliver[...]
- Enhancing Guest Experiences With Enso Connect CEO Francois Gouelo Francois Gouelo, CEO and Co-founder of Enso Connect shares the personal experience that led him to create Enso Connect. He educates listeners on the features of Enso Connect and how it can be used to streamline operational processes for property managers and digitize the guest experience.[...]
- Mark Simpson, founder of Boostly shares the story of what led to Boostly’s creation.. He educates listeners on the benefits and process of using Boostly to create a personalized and effective direct booking website for short-term rental properties. We learn about the e-learning platform within the Boostly Academy and Mark opens up about his favorite[...]
- In the first episode of the Short Term Rental Solutions show, Christianne Crump, the host, shares her personal journey and her mission to educate and inspire listeners about the ever-changing short-term rental industry. From her own challenges that led to the creation of STR Hub, Christianne aims to connect hosts and property managers, to the[...]
- In the first episode of the Short Term Rental Solutions show, Christianne Crump, the host, shares her personal journey and her mission to educate and inspire listeners about the ever-changing short-term rental industry. From her own challenges that led to the creation of STR Hub, Christianne aims to connect hosts and property managers, to the[...]
Short-Term Rental Solutions
Eliminating Stranger Danger From Your Listings
One of the scariest parts of putting a live as a short-term rental is the fear of what strangers might do to your home. Property owners need to have confidence that every effort will be made to minimize the risks and that when issues inevitably arise there is a plan and process in place to take care of the issues as quickly and efficiently as possible with the least amount of financial burden. On this week’s show we’re talking to Jackie Wolf from Waivo about aspects of guest damage coverage that you might not be aware of and how systems can be put in place for your properties or the ones you manage that can eliminate the stranger danger.
Youtube link to this episode
Get Started or Get More Info About Waivo
Facebook – https://www.facebook.com/damagedoneright/
Instagram – https://www.instagram.com/waivo_/
Linkedin – https://www.linkedin.com/company/waivo/
Connect with Christianne on Facebook, Instagram, and LinkedIn
https://www.facebook.com/christianne.crump
https://www.instagram.com/christiannecrump/
https://www.linkedin.com/in/christianne-crump
Connect with STR HUB on Facebook, Instagram, and Linkedin
https://www.facebook.com/the.STRHub/
https://www.instagram.com/thestrhub/
https://www.linkedin.com/company/str-hub/
Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.
Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!