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Behind the Curtain: The Man Airbnb Wishes to Keep Hidden

Welcome to Boostly Podcast Episode 721.

This episode features an interview with Enrico Schaefer, the founding attorney of Traverse Legal PLC, who specializes in representing hosts and management companies in legal disputes against Airbnb. Over the past four years, particularly during COVID-19, Schaefer has helped clients recover millions from Airbnb for wrongful refunds, suspensions, and listing takedowns. The discussion emphasizes the importance of collective action among hosts, illustrating how Schaefer’s legal expertise has assisted in fighting against unfair practices and arbitrary decisions by Airbnb. He provides detailed advice on how hosts can navigate disputes, protect their interests, and advocate for fairer treatment by understanding Airbnb’s policies, maintaining evidence, and possibly engaging in arbitration. Schaefer’s insights underline the power imbalance between Airbnb and its hosts while offering practical strategies for hosts to enforce their rights and seek justice.

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