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Appealing to the Senses in Hotels

What are “hospitality sensory experiences”? In this episode, guest experience guru Stephanie Leger and Co-host Michele Kline enlighten our audience with the answer to this question and also explains why sensory experiences are so meaningful in service.

Lastly, Stephanie closes with tips on how to create memorable moments strategically.

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#hospitalityindustry #wtfwalkthefloors #sensory

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Michèle Kline

Stephanie Leger

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Michèle Kline

Stephanie Leger

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