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#67 Changing the industry business model with Rob Liddiard, CEO Yapster and Matt Coulthard, Bizimply

We don’t have the answers yet, but we need to ask the right questions in order to navigate through the pandemic. What’s clear is that the hospitality business model of low profit margins needs to change. 

Today’s special episode is from a webinar Michael had the pleasure of being on with Rob Liddiard, Founder of Yapster, and chaired by Matt Coulthard from Bizimply. They talked about operation transformation, product market fit, the solutions with the rental market and how to serve both your customers and employees. 




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