Join hosts Matthew Loney and Brian Hamaoui this week on GuestX Podcast with special guest Universal Orlando Resort. In this episode, learn all about the importance of team leadership and support, and how staff interactions with guests can further enhance the guest experience and story.

The Guest Story With Brendan Richmond of Universal Orlando Resorts

Join hosts Matthew Loney and Brian Hamaoui this week on GuestX Podcast with special guest Universal Orlando Resort. In this episode, learn all about the importance of team leadership and support, and how staff interactions with guests can further enhance the guest experience and story.