Recently, Skip the Dishes added new fees to customers; I have been preaching the need to change the power dynamics in the relationships between third party delivery services, restaurants and the customer. With delivery becoming a huge revenue stream for restaurants during this time, it’s time to shift the control back to the restaurants.
Share a dram with the hospitality industry’s top global talents: bartenders, venue owners, distillers and industry aficionados. Shawn Soole has lived, breathed, and imbibed hospitality for decades. Now, he delves into the advice, opinions, and provocative stories that are helping to define the creative, culturally-necessary space of ‘modern hospitality’—covering topics from front-of-house service, to back-end business operations, and every inch between.
“Tales of the Cocktail” – Top 10 Best Broadcast or Podcast (2020).
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