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Follow-on Friday: Hiring for Personality Over Skills In the Hospitality Industry?

Great hospitality leadership doesn’t just happen, nor are hospitality leaders naturally born that way; they are made! They are made through their experiences and their development.

But when it comes to hiring and promoting in your hospitality business, what do you look for? Skills or Personality?

In this Follow-on Friday episode, we take a look at how we can hire the best people for our business and why investment in leadership development across your organisation can make a huge difference between success and failure.

If you want to discuss your organisation’s leadership development or people strategy, Book your FREE 30-minute leadership strategy call with Andy HERE.


Thank you for supporting our sponsors at The Hospitality Leadership Podcast!

Our title sponsor is RotaCloud: Find out how you can transform your people management and give your management team practical insights into labour cost over at In a digital age, it is important to have branded mobile assets. Get a custom-branded mobile ordering and loyalty app for your business over at

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