Back to Basics with Cliff Johnson

Join hosts Matthew Loney and Brian Hamaoui this week on GuestX Podcast with special guest Cliff Johnson as they talk about getting “Back to the Basics” of guest experience. Hear Cliff’s unique perspective as a pioneer in the industry, touching on everything from the importance of knowing your guests to the essential elements every property manager needs to start out. This is definitely an episode you will not want to miss…